I received a letter today from The North Face regarding the Anurva 50 BOA I sent back due to fabric failure:
REFUND - We have determined to replace your The North Face product under the terms of our warranty. Unfortunately, an exact replacement is not available at this time. We are sending a refund check for the value of your product.
--- The North Face Warranty Department
How awesome is that? Some sweet new trail shoes will soon be mine!
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